Upgreats delivers data-driven upselling tools which improve RevPAR and boosts guest satisfaction. From restaurant to room upgrade, from bar to Spa and from champagne on the room to use of your gym; guests spend more with Upgreats. With Upgreats hotels get to know their customers better by sending them Post Booking / Pre-Arrival, relevant and targeted communication by mobile web, e-mail, desktop and tablet. In this way hotels increase both revenue and net profit whilst boosting guest satisfaction simultaneously.
If you run a city center hotel you know your guests are spoiled for choice. So every time a guest chooses to go out, it’s lost revenue. Upgreats designs bespoke programs proven to reduce attrition and increase capture rate. We ensure each guest receives individualized and timely propositions so that more guests choose your outlets more often.
Upgreats uses the industry’s most sophisticated pricing and upselling engine to make dynamic, guest-centric, individually customized upsell offers. Our dynamic offers are send by mobile web, email, desktop and tablet and they are targeted, optimized priced and displayed smart – real time.
As full-service upsell partner it is the Upgreats team, not your employees, who do the work. From messaging strategy to creative design, from copywriting to translation, scheduling, monitoring and reporting, with Upgreats Digital Direct Marketing you always have the newest materials, only the best for each guest.
With Upgreats you will see that:
More guests will dine in your restaurant
More business travelers will use breakfast/dinner
More guest will choose for your spa wellness
More sold bottles of wine and champagne in the rooms
More revenue and increased net profit
If you use the Upgreats Hotel Upselling Platform, you will see that the revenue per guest will increase day by day. But where did that additional revenue come from and through which booking channel was it realized?
The Upgreats reporting tools allow you to produce valuable, detailed reports per revenue center. Suddenly you see what’s popular with your guests; per category, per booking channel, per add-on, per room type and so on.
Upgreats only charges a commission on the additional realized turnover.
Upgreats is a worldwide player in the field of Hotel Upselling software, particularly useful for upselling F&B add-ons and room upgrades and flexible enough to upsell any add-on that supports your revenue growth and net profit. By using Upgreats, hotels boost guest saticfaction simultaneously.
We offer hotels better understanding of their guests and we help hotels improve RevPar. We developed the industry’s most sophisticated data-driven pricing and upselling engine to make dynamic, guest-centric, individually customized upsell offers. Furthermore our comprehensive reports deliver you the insights you need to improve your direct marketing approach.
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