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Behind every hotel guest lies hidden
revenue and profit potential.
Upgreats unlocks it.

More info

Why hotels choose for Upgreats

Unlock hidden revenue

  • Performance based; no set up costs, no license fees
  • More revenue, more net profit before arrival
  • Higher paid occupancy of premium rooms
  • Improves guest satisfaction
  • Realtime dashboard, statistics and reporting tool


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Full service upsell partner

Upgreats delivers data-driven upselling tools which improve RevPAR and boosts guest satisfaction. From restaurant to room upgrade, from bar to Spa and from champagne on the room to use of your gym; guests spend more with Upgreats. With Upgreats hotels get to know their customers better by sending them Post Booking / Pre-Arrival, relevant and targeted communication by mobile web, e-mail, desktop and tablet. In this way hotels increase both revenue and net profit whilst boosting guest satisfaction simultaneously.

Upgreats improves your RevPar

If you run a city center hotel you know your guests are spoiled for choice. So every time a guest chooses to go out, it’s lost revenue. Upgreats designs bespoke programs proven to reduce attrition and increase capture rate. We ensure each guest receives individualized and timely propositions so that more guests choose your outlets more often.

Completely automated

Upgreats uses the industry’s most sophisticated pricing and upselling engine to make dynamic, guest-centric, individually customized upsell offers. Our dynamic offers are send by mobile web, email, desktop and tablet and they are targeted, optimized priced and displayed smart – real time.

Digital Direct Marketing

As full-service upsell partner it is the Upgreats team, not your employees, who do the work. From messaging strategy to creative design, from copywriting to translation, scheduling, monitoring and reporting, with Upgreats Digital Direct Marketing you always have the newest materials, only the best for each guest.

More upgrades, more upsells

With Upgreats you will see that:
More guests will dine in your restaurant
More business travelers will use breakfast/dinner
More guest will choose for your spa wellness
More sold bottles of wine and champagne in the rooms
More revenue and increased net profit


The Upgreats Reporting Tools provide valuable and detailed reports.

If you use the Upgreats Hotel Upselling Platform, you will see that the revenue per guest will increase day by day. But where did that additional revenue come from and through which booking channel was it realized?
The Upgreats reporting tools allow you to produce valuable, detailed reports per revenue center. Suddenly you see what’s popular with your guests; per category, per booking channel, per add-on, per room type and so on.



No Cure, No Pay.

Upgreats only charges a commission on the additional realized turnover.

No setup costs


  • Customized upsell, fully individualized for each hotel
  • All communication in your corporate / brand image
  • Five-language: Dutch, English, Spanish, German and French
  • Link to PMS / Channel Manager
  • Unlimited number of users (with different rights)
  • Dedicated dashboard; Real-time results per day/week/month
  • Monthly standard reporting (extensive reporting is available)
  • Training (1 day part) session
  • Easily and quickly adjust/add add-ons yourself
No licence costs


  • Contact page for feedback (and any additional wishes) by guest
  • Post-Departure functionality: discount offer next stay, invite participation Loyalty Program and Social Sharing
  • Monthly detailed reporting and statistics
Would you like to know how Upgreats could improve your revenue as well?


Upgreats is a worldwide player in the field of Hotel Upselling software, particularly useful for upselling F&B add-ons and room upgrades and flexible enough to upsell any add-on that supports your revenue growth and net profit. By using Upgreats, hotels boost guest saticfaction simultaneously.
We offer hotels better understanding of their guests and we help hotels improve RevPar. We developed the industry’s most sophisticated data-driven pricing and upselling engine to make dynamic, guest-centric, individually customized upsell offers. Furthermore our comprehensive reports deliver you the insights you need to improve your direct marketing approach.

Meet our team:

Edwin Hanssen
Sales Director Europe

Saskia Vink
Sales & Onboarding Manager

Katja Merkx
Office Manager

Maikel van de Schans
Lead Developer


Schedule a demo

Complete the form to schedule a demo, to experience our product itself and to speak to our sales representatives.
Usually we contact you the same day, or the next day.
Would you prefer to speak to us? Please call one of our international offices.

We take your privacy very seriously. Your information is confidential and will never be shared.


Upgreats Europe

Wilhelminasingel 114
6221BL Maastricht
The Netherlands
Phone: +31 (0)43 30 22 434

Middle East

Mazaya Business Avenue
Tower BB2 Office 2304
United Arab Emirates
Tel.: + 971 (0) 4 276 65 36
Fax: + 971 (0) 4 276 7374